How we look after your details
Last updated 10 November 2026. This notice follows the Protection of Personal Information Act, 4 of 2013 (POPIA).
Who is responsible
This website belongs to Delarey Brugman, author of When Success Stops Answering. Anthem Creative Agency runs the press side and the website for him. Questions about your details can go to hello@anthemcreativeagency.com or Delarey.Brugman@OutSourcedActuaries.AI.
What we collect, and why
- Waitlist: your first name, email address and, if you choose to give it, your WhatsApp number. We use it to give you the first chapter, tell you when the book is available and send a short note a week until then.
- Signed copy orders: your name, phone number, email address, delivery address and, for personalised copies, the name the book is signed to. We use it to confirm your order, send you a payment link and deliver the book.
- Press enquiries: whatever you send us by email.
Who sees it
Delarey Brugman, Sandie Brugman and the Anthem Creative Agency team. The website is hosted by Netlify, which stores the forms you submit for us. Card payments are made on Yoco’s secure page, so we never see or keep your card number. Couriers get your name, address and phone number so they can deliver. We do not sell your details.
How long we keep it
Waitlist details are kept until you ask us to remove them, or for six months after the book launches, whichever comes first. Order details are kept for as long as we need them to deliver your book and deal with any questions about it.
Your rights
You can ask to see the details we hold about you, correct them, or have them deleted. You can stop messages at any time by replying and saying so. Write to hello@anthemcreativeagency.com and we will deal with it.
If you are unhappy with how we handled your details, you can complain to the Information Regulator of South Africa at inforegulator.org.za.